Customer Stories
What Our Customers Are Saying
Real Reviews from Happy Pool Owners in Scarsdale, New City & Tappan
Cool Pools takes pride in providing superior customer service in all we do throughout the New York and the surrounding areas, whether we’re designing and constructing a custom swimming pool and hot tub, renovating or remodeling an existing swimming pool and hot tub, or providing weekly maintenance and repair services. We value our customers and appreciate hearing from you. Please take a few minutes to read through our client testimonials to see what some of our clients have had to say about their experience with Cool Pools.
Mimi N.
2024
I cannot begin to express my gratitude and appreciation to the Cool Pool family for their responsiveness and professionalism. Having been a long time customer of Cool Pool and then circumstances and my husband’s death forced our pool to not be opened for several years, I was at a loss as to how to proceed.
I contacted Mando seeking advice. He promptly, upon hearing my circumstance, came and thoughtfully planned and advised me on a course of action to restore my pool. With the wonderful Michele in the office, as my helpful navigator, a plan was put into place. They generously and fairly made my pool take on a new life.
I cannot begin to say how their sensitivity, guidance, fairness, quality workmanship and professional superior workers restored my faith in the service industry. I would recommend anyone to trust Cool Pool as their pool company of choice!!
Tim T.
Sept. 2017
From the beginning to the end of our install we could not be happier. They worked with us every step of the way. We broke ground in October and we’re open and fully operational the week after Memorial Day weekend. Thanks Cool Pool for a job well done!
Jennifer B.
Sept. 2015
Amazingly talented team of pool experts. Design rendering was exactly what they delivered in 3 months time. We couldn’t be happier with our fabulous pool!
Scott K.
Aug. 2017
Best all around service in the business.